PRIVACY POLICY

1. WHO I AM

This website, adamhardaker.com, is operated by Adam Hardaker.

For the purposes of UK data protection law, I am responsible for the personal information I collect directly through this website.

If you have any questions about this policy or how your information is handled, you can contact me through the website's Contact page.

2. INFORMATION I MAY COLLECT

Depending on how you use the website, I may receive information including:

• your name;

• email address;

• postal or delivery address;

• information needed to process an order;

• messages you send through the contact form;

• newsletter preferences;

• information you voluntarily provide when requesting a signed or personalised book;

• technical information about how the website is accessed and used.

I only ask for information where there's a reason for having it.

Your mother's maiden name and what you had for tea aren't required.

3. WHEN I COLLECT INFORMATION

Information may be collected when you:

• place an order;

• contact me through the website;

• subscribe to a newsletter or mailing list;

• register an interest in an event, product or release;

• interact with features of the website that use cookies or similar technologies.

Some technical information may also be collected automatically by Squarespace and other services used to operate the website.

4. WHY I USE YOUR INFORMATION

Personal information may be used to:

• process and fulfil orders;

• deliver products to you;

• respond to messages or enquiries;

• provide requested information;

• send newsletters or updates where you've chosen to receive them;

• manage pre-orders or event-related enquiries;

• maintain appropriate business and financial records;

• prevent fraud or misuse;

• understand and improve how the website is used;

• comply with legal obligations.

I won't use personal information for purposes that are incompatible with why it was originally collected.

5. THE LEGAL BASIS FOR USING YOUR INFORMATION

Under UK data protection law, I need a lawful reason for processing personal information.

Depending on the circumstances, this may be:

Contract — where information is needed to process an order or provide something you've requested.

Consent — for example, where you've chosen to receive marketing emails.

Legal obligation — where information must be retained or processed to comply with the law.

Legitimate interests — where information is reasonably necessary to operate, protect or improve the website or business, provided those interests do not override your rights.

6. EMAILS & NEWSLETTERS

If you choose to join my mailing list, I may use your email address to send information about books, releases, events and related news.

You can unsubscribe at any time using the unsubscribe option provided in marketing emails or by contacting me.

Unsubscribing won't offend me.

Buying the books and then unsubscribing might soften the blow, obviously.

7. ORDERS & PAYMENTS

When you place an order, information such as your name, contact details, delivery address and order information may be required to complete the transaction.

Payments may be processed by third-party payment providers. I do not receive or store your complete payment-card details where payment is handled directly by those providers.

Those providers process information according to their own privacy policies.

8. WHO INFORMATION MAY BE SHARED WITH

I don't sell your personal information.

Information may, however, need to be shared with organisations that help provide the website or fulfil something you've requested, such as:

• website and hosting providers;

• payment processors;

• email or mailing-list providers;

• delivery and postal services;

• professional advisers where necessary;

• authorities where disclosure is legally required.

Only information reasonably necessary for the relevant purpose should be shared.

9. SQUARESPACE

This website is built and hosted using Squarespace.

Squarespace may process certain information in order to provide website hosting, analytics, security, forms, commerce and other functionality used by this site.

Some of this processing may involve services or infrastructure located outside the United Kingdom.

Where applicable, safeguards required by data protection law should be used for international transfers.

10. COOKIES & ANALYTICS

The website may use cookies and similar technologies to function correctly, remember preferences and understand how visitors use the site.

Some cookies are necessary for the website to operate. Others may be optional and require your consent.

More information is available in the separate Cookie Policy.

Yes, sadly this section is about the internet kind.

11. HOW LONG I KEEP INFORMATION

Personal information will only be kept for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained for legal, accounting or tax purposes.

Different types of information may therefore be kept for different periods.

When information is no longer required, it should be securely deleted or anonymised where appropriate.

12. KEEPING INFORMATION SECURE

Reasonable steps are taken to protect personal information against loss, misuse, unauthorised access or disclosure.

However, no website or method of electronic communication can be guaranteed to be completely secure.

13. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, UK data protection law may give you rights including the right to:

• ask for access to personal information held about you;

• ask for inaccurate information to be corrected;

• ask for information to be deleted in certain circumstances;

• ask for processing to be restricted;

• object to certain processing;

• receive certain information in a portable format;

• withdraw consent where processing relies on consent.

Not every right applies in every situation.

If you wish to exercise one of these rights, contact me through the website.

14. CHILDREN

This website and its shop are not specifically directed at children.

I do not knowingly seek to collect personal information from children through the website except where appropriate and lawful.

15. LINKS TO OTHER WEBSITES

The website contains links to other websites and services, including retailers, social media platforms, charities and podcast platforms.

I am not responsible for the privacy practices of those third-party websites.

You should check their own privacy policies when using them.

16. COMPLAINTS

If you have concerns about how your personal information has been handled, please contact me first so I have an opportunity to address them.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information Commissioner's Office

17. CHANGES TO THIS POLICY

This Privacy Policy may be updated occasionally to reflect changes to the website, the services I use or applicable law.

The latest version will be published on this page with the date it was last updated.

18. CONTACT

Questions about this Privacy Policy or requests relating to your personal information can be made through the Contact page on this website.

Please provide enough information for me to understand and respond to your request.

Please don't send sensitive personal information unless it's genuinely necessary.

YOUR DATA. NOT MY BUSINESS MODEL.

That's basically the short version.

I need some information to sell books, answer messages and run the website.

I don't need to know everything about you to do it.

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